This week, I mailed my letter to the CEO of Wal-Mart, Mike Duke. I also mailed a copy of the letter to the store manager of the Wal-Mart in which the unfortunate incident took place.
I feel that I am speaking up for myself as well as for others who have "invisible" illnesses and/or overt disabilities.
I made it clear that the Wal-Mart greeter has no right to judge whether or not someone needs to use a scooter. I also made it clear that Wal-Mart should discuss this type of situation during their "sensitivity" training.
I further explained that employees of Wal-Mart (and employees of other public places for that matter) must be careful in how they treat customers with disabilties, because there are potential legal ramifications for discrimination/harassmant.
Hopefully, I will receive a nice apology letter. At the very least, hopefully someone in H.R. will be responsible for paying closer attention to matters of sensitivity.
Subscribe to:
Post Comments (Atom)
3 comments:
Thanks for standing up all of us in situations like this - go girl!
Thanks for standing up for all of us - go girl!
Christy,
Thanks for the support!
ChyvonneB
Post a Comment